CASE STUDIES
Experiential
Challenge
Our client received last minute approval for a national experiential pop-up tour. The staff needed to be sourced, screened, and in training within two weeks. The team would be demonstrating advanced ecosystem technologies, working seven days a week at the nation’s busiest malls.
Solution
2020 leaned on our expansive Talent Network, comprised of pre-screened talent to staff over 450 product specialists. Software-free video screens allowed for Recruiters and Managers to verify brand fit, outgoing disposition, and tech savviness.
Results
- Ability to staff quickly: 450 reps in two weeks in 24 cities.
- LMS nimbleness: Loaded “know how, show how” content, product modules, consumer privacy, and soft skills courses.
- Budget adherence: Met budget expectations despite multiple three in-city moves during 9-month program.
CHALLENGE
Our client received last minute approval for a national experiential pop-up tour. The staff needed to be sourced, screened, and in training within two weeks. The team would be demonstrating advanced ecosystem technologies, working seven days a week at the nation’s busiest malls.
SOLUTION
2020 leaned on our expansive Talent Network, comprised of pre-screened talent to staff over 450 product specialists. Software-free video screens allowed for Recruiters and Managers to verify brand fit, outgoing disposition, and tech savviness.
SKILLS DEMONSTRATED
- Ability to staff quickly: 450 reps in two weeks in 24 cities.
- LMS nimbleness: Loaded “know how, show how” content, product modules, consumer privacy, and soft skills courses.
- Budget adherence: Met budget expectations despite multiple three in-city moves during 9-month program.
OTHER CASE STUDIES
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1900 W Kirkwood Blvd
Southlake, TX 76092
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Customer Service Center
W Kirkwood Blvd
Southlake, TX 76092
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